By using ogdeck.com you agree to all the terms on this page.
Cancellation and Returns:
There is no option for a customer to cancel the order on their own once the payment has been made, You can get in touch with delivery team as soon as possible with your order number. As long as your order has not been processed, we can cancel the order and refund your amount. We will deduct the payment gateway and handling charges if you have used the online mode of payment for that order. It will take us a maximum of 1-2 business days to cancel the order. The same will be notified to you by email. Your entire order amount will be refunded within 6-10 working days.
Order can not be cancelled once it has been shipped.
Returns Condition:
At ogdeck™, we are committed to make your purchase experience as seamless and delightful as possible. We allows return of products for 3 days after delivery in all the following cases:
1. The product is defective, used, altered or the seal of the package is broken 2. Physical damage to the box or the product 3. The packet was empty / some items or accessories were missing 4. Significantly different from the specifications given by the vendor (wrong size, color or material-related issues)
Please ensure that the product is in unused and in original condition, with the seal unbroken and includes everything from the package.
If the product is broken by shipping we will replace your product.
Physically Damaged or altered by the customer.
After 2 days of delivery of the product.
Some locations do not accept returns. So the customer needs to send the product to our office back his /her own cost. Note : *Gateway charges a maximum of 3% of the billing amount. There are no deduction charges for UPI and NEFT-paid orders.
* if anything goes wrong with the product then you have to ship that product from your side.
No Return for: Damage/ Physical damage/ Seal broken.